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Enterprise open source Toolkit

Closing the Office door on Microsoft

Brien M Posey

Published: 15 Jun 2004 11:20 BST

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OpenOffice is configured pretty well by default, but if there are one or more settings that need to be changed, it would be a real pain to have to modify these settings individually on every PC to which you are deploying OpenOffice. If you find yourself in a situation in which some of the configuration options need to be changed for all of your users, then I recommend creating a custom Windows Installer package.

A Windows Installer package is an MSI file that you can use to deploy the application. You can create a custom MSI package by using a free utility called WinINSTALL LE 2003.

What makes this utility so perfect for this type of deployment is that it uses a procedure called diffing to build a custom installation script. Basically, the way the diffing function works is that you would load Windows onto a PC and then install the same service packs and hot fixes as are being used on your workstations. You would then take a snapshot of the machine's hard drive by using the WinINSTALL LE 2003 utility.

After taking the snapshot, you would install OpenOffice on the machine and then configure OpenOffice in exactly the way you'd like it to be configured for your users. This means doing things such as setting up data paths, possibly placing an icon on the desktop, or even configuring Proxy Server options.

Once OpenOffice is running an ideal configuration for your environment, you'd run WinINSTALL LE 2003 again and make a second snapshot. The utility would then compare the two snapshots. The MSI file that is created is basically a log of all the files and registry entries that vary between the two snapshots. At the time the MSI file is created, a folder is also created to hold all of the files associated with OpenOffice.

One word of caution: WinINSTALL LE 2003 doesn't just look for new files; it also looks for any files that have been modified between the two snapshots. For this reason, it's extremely important that the machine used to create the MSI file contain nothing but Windows and OpenOffice. It's also very important that you deploy the MSI file only to machines running the same operating system and service pack level as the machine used to create the Windows Installer file.

Ideally, you could use SMS Server to remove Microsoft Office from all of the workstations, and then deploy OpenOffice by using the Windows Installer package that you created. If you don't have SMS Server or a third-party application management utility, you can use Active Directory to assign the application to the desired users.

Assigning an application means that Windows will automatically install the application the next time a user logs in. If a user somehow manages to destroy, damage, or disable OpenOffice, Active Directory will use the MSI file to figure out what has been changed to cause the malfunction and will repair OpenOffice. As you can see, by creating an MSI package for OpenOffice, you can automatically deploy a custom OpenOffice configuration and automate the repair process should a user damage OpenOffice.

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Full Talkback thread

24 comments

  1. What technical support? Have you ever actually cal... Arthur B.
  2. What about the 5 year legal thing - all versions o... Geetesh Bajaj
  3. It's actualy more then 5 years in most countries f... Arthur B.
  4. Useless article. IT people who done support know b... Abe IT
  5. Don't forget that there are a lot of userful featu... Anonymous
  6. >>When you install OpenOffice, the installation pr... Chris
  7. Blah, Blah, Blah, Personally I have used Microsoft... MDW
  8. I've been using OpenOffice M3*-M41 at work for the... asdf
  9. Granted, OpenOffice may or may not have some probl... Erich Kitzmüller
  10. Give me a break. Around here, 'technical support'... Me
  11. OpenOffice.org support? If you go to http://www.op... Anonymous
  12. Microsoft's support is expensive and seriously lac... Hans Bezemer
  13. why should OpenOffice uninstall MSOfiice? can you... Anonymous
  14. OpenOffice's number one feature for me is the open... Bob
  15. You were incorrect when you said there is no suppo... Larry Schacher
  16. Ms should be paying money for this type of bias co... Anonymous
  17. My MS Office 2000 on Win 98 often freezes or is un... Joe Kaplenk
  18. Basically what this "journalist" is saying is: - s... NOT an OO user!
  19. An absolute joke of an article, this 'journalist'... Ryan Mills
  20. Wow, never before have i seen such a bias argument... anom
  21. Microsoft OneNote doesn't come bundled with any ve... Steve C
  22. In principle OO is great, but it's just those litt... Kikki Bona Sijabat
  23. Anybody who saves their documents in a closed prop... Anon
  24. It's a year later and OpenOffice 2.0 beta has an a... Anonymous

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