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Microsoft sharpens Great Plains' profile

Alorie Gilbert CNET News.com

Published: 04 Jun 2004 08:55 BST

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Microsoft has tweaked its chain of command in a move to strengthen a division of the company that makes accounting software and tools for handling other corporate functions.

Doug Burgum, senior vice president of Microsoft's business solutions group, now reports directly to Microsoft chief executive Steve Ballmer, the company said on Thursday. Previously, Burgum reported to the head of the group that develops Microsoft Office desktop applications.

As part of the reshuffle, Orlando Ayala, the executive who oversees sales of Microsoft's server software and other products for small and mid-sized businesses, will report to Burgum. Ayala will become chief operating officer of Burgum's unit while maintaining his other roles. Microsoft plans to closely align their divisions, which handle products that are partially interdependent.

Microsoft said the new reporting structure indicates a growing focus on business applications that help companies coordinate their accounting, staffing and inventory-tracking activities.

"Our commitment to bringing business applications to small- and midmarket-segment customers throughout the world is unwavering," Burgum said in a statement.

The company entered that market in 2001 with the $1.1bn (£0.59bn) purchase of Great Plains Software, putting it into direct competition with Lawson Software, Britain's Sage Group and numerous other software companies that cater to mid-sized businesses.

That's when Burgum, who was chief executive of Great Plains, joined the company. He's still based in Fargo, N.D., at Great Plains' former headquarters.

Since then, Microsoft has expanded the unit internationally with the acquisition of Danish software maker Navision. It has also added new product lines, introducing a set of applications for coordinating sales, marketing and customer service. The company says it will invest $2bn annually for the next five years in sales, marketing and development efforts targeted at small and mid-sized business, or companies with less than $1bn in annual revenue.

Microsoft doesn't report the unit's finances, but AMR Research says it brought in about $659m in revenue for the company last year, a sliver of its more than $32bn in annual revenue.

Microsoft has a 3 percent share of the $21bn ERP (enterprise resource planning) market, behind, in ascending order, Sage, Oracle, PeopleSoft and SAP, according to AMR. Although Microsoft's market share is small, it's among the fastest-growing, with 60 percent revenue growth last year, AMR says.

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