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Linux salesman defects to Microsoft

Stephen Shankland CNET News

Published: 21 Apr 2004 08:50 BST

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Microsoft has hired one of its worst enemies, the SuSE Linux salesman whose efforts led the city of Munich to adopt Linux and open-source software instead of Microsoft's products.

Karl Aigner, formerly SuSE's account representative for Munich, is overseeing sales of Microsoft's data centre products to mid-sized companies in Germany. He began his new role on 1 April, Microsoft said on Tuesday.

"I think Microsoft sees the European public sector as the vanguard of the fight against open source," said RedMonk analyst James Governor, and hiring Aigner will give the company insight into its foe's methods. Microsoft is a "learning organisation, and one of the ways of learning is bringing in different ways of thinking," he added.

Munich, which last year chose Linux for 14,000 computers, already taught Microsoft that it's not invulnerable -- despite Linux's comparative immaturity for use on desktop machines, Microsoft's incumbent status there, a lower price and a personal last-minute visit by Microsoft chief executive Steve Ballmer. While Munich may not have been Microsoft's Waterloo, it was a serious warning shot across the bow.

Aigner left SuSE in late 2003, said Novell spokesman Bruce Lowry. Novell acquired SuSE in January for $210m (£118m).

The new hire will be an asset at Microsoft, Governor predicted. "He's obviously a guy who well understands the dynamics of selling to European public sector organisations, and he understands the huge difficulties that the open-source community has had in delivering on the Munich contract," Governor said. "He will make a wonderful figurehead for Microsoft."

Snapping up competitors' employees is a practice with a long history in the technology business. Storage specialist EMC lured Hewlett-Packard's Howard Elias in 2003; Microsoft in 2000 hired Peter Moore, a gaming executive from Sega; and Juniper Networks in 2000 recruited Yakov Rekhter from archrival Cisco Systems, where the expert had risen to the status of fellow.

Such moves can trigger lawsuits, however. Siebel Systems sued Brett Queener in 2003 after moved to Salesforce.com. Borland sued Microsoft in 1997 for hiring away dozens of employees. And SANgate systems lost a legal battle with EMC in 2001 to keep chief executive Doron Kempel, who came from the storage giant.

But more than the usual corporate barriers separate Microsoft and Linux. Top executives have labelled open-source software a "cancer" and "Pac-Man-like," while open-source advocates often treat Microsoft as a moral as well as technological enemy.

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  1. From this moment forward Karl Aigner should be kno... Wheat Williams

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