ZDNet UK


Skip to Main Content

ZDNet.co.uk - Winner of Best Business Website 2007
  1. Home
  2. News
  3. Blogs
  4. Reviews
  5. Prices
  6. Resources
  7. Community
  8. My ZDNet

 

ZDNet UK RSS Feeds


IT Jobs

Office applications Toolkit

Onyx withdraws Pivotal offer

Matt Hines CNET News.com

Published: 04 Dec 2003 14:40 GMT

  • Email
  • Trackback
  • Clip Link
  • Print friendly
  • Post Comment

Onyx Software announced on Wednesday that it has withdrawn its bid to acquire Pivotal, a rival customer relationship management applications maker.

Last month, Pivotal's board of directors rejected the $58m (£33.6m) all-stock buyout proposal from Onyx, a competing maker of customer relationship management (CRM) software for mid-sized companies. The proposal countered an agreement Pivotal entered into in October to merge with customer service software maker Talisma for $48m in cash, in a deal financed by venture capital firm Oak Investment Partners.

However, Pivotal's board postponed shareholder votes to approve the Oak deal on two occasions and said earlier this week that it is now considering a "superior transaction" in the form of a $53m stock and cash offer from Chinese-owned CDC Software. Pivotal had previously rejected the CDC bid, saying the offer was too risky, and urged its shareholders to vote in favour of the Talisma deal.

Onyx executives maintain that Pivotal refused to consider a merger between the two companies, even as it pursued possible deals with a number of other competitors. However, Pivotal's board of directors cited several reasons for rejecting the Onyx offer, which represented a 26 percent premium over Oak's competing bid. Among the directors' concerns about Onyx were the volatility of its stock, its inexperience with large mergers, its lack of profits, and pending shareholder litigation against it.

"It is unfortunate that Pivotal denied their shareholders the opportunity to pursue the Onyx acquisition proposal that many industry observers saw as a superior offer for shareholders and good for the industry," Onyx chief executive Brent Frei said in a statement.

Pivotal could not be reached for comment.

In addition to abandoning its merger offer, Onyx announced a migration program directly targeting Pivotal's customers. Under the terms of the program, Pivotal CRM users can trade their existing software licences for Onyx's latest CRM package, on a one-for-one licence exchange basis.

Pivotal also cited high costs as a reason not to merge with Onyx. In addition to paying a $1.5m breakup fee for cancelling the deal with Oak, Pivotal would have to integrate a slew of overlapping software products with Onyx.

Talisma, Pivotal and Onyx all specialise in CRM applications for mid-sised companies, which is a market that has fallen dramatically over the last two years, leaving many companies looking for new ways to remain viable. Microsoft's entry into the low end of CRM market also has spurred concern among the industry's smaller companies regarding the current competitive landscape.

  • Email
  • Trackback
  • Clip Link
  • Print friendly Print with Dell

Did you find this article useful?
30 out of 91 people found this useful


Full Talkback thread

0 comments


Company/Topic Alerts

Create a new alert from the list below:



Related Jobs

Accenture Siebel Consultants-00037335

The Oracle Siebel Group is tightly aligned with our Customer Relationship Management Group which is widely recognised as the worlds leading provider ...

SAP Test Manager - Middlesex - Contract

Help in the development of the Testing Pipeline In order to be considered for this role you must have experience of: Test Management within an SAP ...

CRM Campaign Automation Consultant-00046034

CRM Campaign Automation Consultant-00046034 Description Campaign Automation Consultants Accenture are currently seeking a number of Business ...

Featured Talkback

Why do so many (virtually all) software packages think that they are so important that they have to be started automatically every time the computer boots? What is the largest number of "speed access", "update check", "camera download" and whatever other background programs you have ever seen running? Of those, how many did you really need?

By: J.A. Watson

Read full story:
Annoying software: a rogues' gallery

Discussions

harpless harpless

SAP goes big business

Friday 25 July 2008, 6:17 PM

1 comment
pjc158 pjc158

Will Drizzle rain on Sun's MySql

Friday 25 July 2008, 5:30 PM

1 comment

Vista Upgrade Blog

Microsoft's pre-modern message puts a...

Over at ZDNet.com, Ed Bott reports a first sighting of Microsoft's eagerly awaited $300 million ad campaign. Already the cause of much speculation, the consensus is that this will be... More

8 comments

A $40 CONSUMER-class router has create...

Believe it or not I don't work in IT, haven't for 7 years. Yes I work with Microsoft's Windows XP Embedded and as a result I have to know a lot about the OS, the kernal, Win API calls... More

Post a comment

Sick Puppy Redo

I generally follow a dispassionate investigative process when trying to discern what happened when a project goes bad. Although its a low priority item, it gets done simply because... More

Post a comment