Bugs interrupt Office-Palm link
Published: 24 Jul 2002 07:55 BST
Technical glitches have prompted Microsoft to stop offering for download a free program it introduced last week that allows Palm handhelds to synchronise with the Macintosh version of Office.
The program, which Microsoft had promised earlier this year, allows the Palm to share information within the Entourage email and calendar program within Office v. X for the Mac.
Microsoft notified customers on its Web site that it has halted downloads of the conduit software, but did not go into detail on the problems. A Microsoft representative said the company hopes to have the bugs issues resolved soon, possibly this week.
"Microsoft Handheld Synchronization for Entourage X is temporarily unavailable as we investigate some technical issues that have been reported to us by customers," the company said. "We are working hard to identify and correct these issues. We apologise for any inconvenience and appreciate your patience."
Some users who tried the synchronisation software said in postings on hobbyist Web sites that it caused so many problems with desktop applications that they needed to be re-installed.
In addition to announcing the Palm synchronisation feature, Microsoft said last week that it was offering a free program that allows Mac owners to remotely access a networked Windows PC or server and offered a rebate for Office v. X for the Mac when purchased with a new Mac.
Microsoft has said that sales of Office have fallen short of its expectations.
Have your say instantly, and see what others have said. Go to the ZDNet news forum.
Let the editors know what you think in the Mailroom.
Did you find this article useful?
43 out of 85 people found this useful
Digg
Slashdot
Del.ici.ous
Stumble
Reddit
