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Microsoft OneCare gets a bashing

Dan Ilet ZDNet.co.uk

Published: 13 May 2005 15:10 BST

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IT professionals have slammed Microsoft over plans to charge for a security service to protect its own products.

Microsoft on Friday announced an internal beta launch of Windows OneCare, which will be a paid subscription service to block viruses and spyware that affect Windows machines. But users are upset that the software giant wants to make money from securing its own products they say it should have made secure in the first place.

One IT security worker said he was appalled at the idea: "The fact that they are charging is the height of hypocrisy. It is unbelievable that Microsoft is attempting to launch a service to charge customers for protection from flaws in its own products. I feel there should not be a need for that — they should have software that's resilient to that."

ZDNet UK readers wrote they were also angry with Microsoft. "Am I just being cynical or does this sound like a way to make money rather than fix the product?" asked Nick Stevens in a Talkback comment to the article announcing the prouct. "What I am surprised about, considering the high cost of the OS in the first place, is how MS have the gall to charge for this service."

IT consultant John Perczyk added: "Great idea — MS get to turn their security bugs into a revenue stream... Perhaps it should be more correctly renamed 'No one cares'."

An emailed response attributed to Microsoft's director of platform strategy Nick McGrath, said: "Windows OneCare will be a paid subscription service. As it is still early in the product development cycle we have no further details to share at this time. We will keep you posted as we get closer to final availability. What has been announced is internal beta, which will be distributed to Microsoft employees, and represents the first step in Microsoft's plan to offer a comprehensive solution to help consumers protect and maintain the overall 'health' of their PCs."

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Full Talkback thread

40 comments

  1. oooooooooooo that's funny. Microsoft says, " our p... Anonymous
  2. Whats the difference,you pay for AV software... Wayne Hynes
  3. http://distrowatch.com Anonymous
  4. This is an outragious conflict of interest. A comp... splinter
  5. What's the difference between a subscription... Anonymous
  6. If Microsoft didn't charge for this prop... Anonymous
  7. My first reaction is that charging... Anonymous
  8. I say that vendor liability is... Arthur B.
  9. I have seen comments like thes... Ryan Egesdahl
  10. Hello, I cannot believe that Microsoft would have... MSK1812
  11. I personally find these comments astounding, these... Anonymous
  12. Truly amazing is the number of people who wel... Roger Pratt
  13. As a Mac user I don't know weather to laugh or cry... Anonymous
  14. Every piece of software has bugs and flaws. M... Anonymous
  15. Here I come UNIX! Screw Micro$oft! Anonymous
  16. I've been on the fence for a while now...I've look... Steve Daniels
  17. Your arguement is barely existant and so silly tha... Bryan Steward
  18. For Microsoft to charge anything for the faulty so... Anonymous
  19. Microsoft is now trying to make more money off of... Tom G.
  20. I have no problem with Microsoft entering the... David Wright
  21. It is perhaps the most underhand tactic Microsoft... Marc Dresdon
  22. OK i've rerad the responses to the article and bel... Andy
  23. This is really interesting. Because I dont know ho... Anonymous
  24. Firstly, why is everyone so surprised? Micro$... ML
  25. Apple effectively does the same with its different... Liam
  26. Is this a hoax? Anonymous
  27. I agree with Microsoft, somethings must be payed.... Carlos
  28. What a great idea! This way Microsoft can purpose... Anonymous
  29. It's simply amazing how many people have so m... Anonymous
  30. Linux awaits you all. It makes sense from both a b... Anonymous
  31. But then again I suppose if anyone knows how... Kevin Sinclair
  32. Symantec have been doing it for years. Have you e... Anonymous
  33. I too,think this whole thing is incredible.A decen... Bruce White
  34. Anti-Virus software makers do not sell updates to... Anonymous
  35. Wake up you nerds. Of course there are going to b... Tom Thumb
  36. Bill Gates is the anti-christ, open source so... Anonymous
  37. This sounds a lot like the old Mafia scheme of "pr... Anonymous
  38. Microsoft is known for selling half-baked products... Arthur B.
  39. Microsoft WOULD give us this stuff for free if it... Anonymous
  40. And the world should be perfect. WaWaWa! They will... Anonymous

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