Hotmail cuts back free export tool
Published: 27 Sep 2004 09:20 BST
As many as 18 million Hotmail subscribers will be weaned on Monday from a free service that lets them export email to another mail client, under Microsoft MSN's new spam-fighting plan.
Hotmail, the Internet portal's Web-based email service, has long offered subscribers the ability to use a technology standard known as Web DAV (Web distributed authoring and versioning) to download email from Hotmail into Microsoft Outlook and Outlook Express for free.
Starting on Monday, MSN will grant use of Web DAV tools only to paid subscribers of Hotmail, which starts at $19.95. However, Hotmail subscribers who have previously used the technology, an estimated 5 percent to 10 percent of its total 187 million customers, will be able to continue to use it for free through March or April of 2005.
"We've seen spammers exploiting this Web DAV protocol, and we're going to make a change to help curb its abuse. New spammers won't be able to set up of free accounts" to send junk email, said Brook Richardson, lead product manager for MSN communications services.
"We felt we needed to make a decision for the greater good, not only for Hotmail users, but also for the whole email ecosystem," Richardson said.
Hotmail users will still be able to import email from third-party services using POP (Post Office Protocol).
The move is only the latest technology front MSN has put up to staunch spam. Previously, Hotmail has started requiring new subscribers to input an authorisation code before signing up, in order to prove they're not a spam robot.
Yahoo and America Online have similarly restricted access to email exporting tools to only paid subscribers.
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