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Outsourcing Toolkit

BT signs £160m outsourcing deal with Nationwide

David Meyer ZDNet.co.uk

Published: 01 Jul 2008 11:35 BST

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BT has signed a £160m deal with Nationwide that will see it manage the building society's networked IT services for the next seven years.

The deal, announced on Monday, includes the transfer of all of Nationwide's voice and data networking infrastructure, as well as third-party network contracts, to BT. Nationwide's networks will be consolidated into BT's Global 21CN next-generation network.

According to a statement from the companies, Nationwide previously developed and managed its IT services in-house. "Nationwide's growth in recent years has meant that our IT infrastructure has also had to evolve at an exponential rate to keep up with demand, and we must now seek the most efficient and scalable infrastructure service possible to support this," said Nationwide's head of IT infrastructure, Peter Stafford. "Having worked with BT for a number of years, we are very confident in the team's ability to fulfil our requirements."

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Software development for instance can be off shored with a perceived reduction in development costs but the resulting code is rarely of good quality and there is much greater expense in reworking and support over the life of software developed in this way. As a consultant who has to deal with off shoring on daily basis I very often see no savings at all over the lifetime of a software product, and in some cases actually see projects costing a fortune to rework.

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Offshoring behind UK tech-labour divide