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Outsourcing Toolkit

What to do when your job is outsourced

Judith N. Mottl

Published: 05 May 2004 15:00 BST

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When he first learned about the outsourcing plan, Kaluzny updated his CV, registered on major Internet job sites and contacted local recruitment agencies just in case his internal department did not succeed in its effort to win the contract.

"I started working with a local outplacement agency to learn job hunting and interview skills and how to network," he said. Once he was laid off, Gillette provided severance, health insurance through the severance period, and outplacement services for a year. The outplacement benefits proved very useful, Kaluzny explained, as employees were teamed with a job counselor to review strategy, progress, and tips on the job search.

"There were also a dozen seminars and weekly work teams sessions where you got to meet other job searchers and learn what was working or not working for them," he said.

During the job hunt, Kaluzny seriously began considering starting his own company. He believed there was a niche support market for home users and small business.

"I've always enjoyed working computer and networks and found a greatly underserved market for quality computer support. The dominant players in the repair upgrade field, local computer shops and big tech stores, don't offer home services," explained Kaluzny, president of PC Support Now. As company owner, he's continued his networking efforts to develop relationships with other local tech consultants and has made contacts with professionals across many industries.

In looking back at the outsourcing experience, Kaluzny said the first thing he would have done -- before even refreshing his resume -- was to meet and talk with every colleague in the company.

"I would have let them know I'm going to be in the job market and ask them about any opening and outside company contacts they might have had. [In starting my own company] I learned that networking was critical in a job search and the more people who know you are looking, the better," he said.

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Featured Talkback

Software development for instance can be off shored with a perceived reduction in development costs but the resulting code is rarely of good quality and there is much greater expense in reworking and support over the life of software developed in this way. As a consultant who has to deal with off shoring on daily basis I very often see no savings at all over the lifetime of a software product, and in some cases actually see projects costing a fortune to rework.

By: pround

Read full story:
Offshoring behind UK tech-labour divide