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Infineon awards Accenture $48m outsourcing deal

Ed Frauenheim CNET News.com

Published: 21 Jul 2003 09:15 BST

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In a sign the outsourcing market remains healthy, German semiconductor company Infineon Technologies is tapping Accenture to handle SAP software support duties.

Infineon said on Friday the seven-year contract for managing its SAP business software systems should save the company a total of $48.6m (£30.68m). Accenture's fee was not disclosed.

"Infineon is currently reviewing and optimising all in-house services," said Karl Pomschar, chief information officer at Infineon Technologies, which expects to almost halve its expenditure for SAP support as a result of the new agreement.

Under the contract, management consulting and information technology services provider Accenture is taking over tasks such as help desk support and regular maintenance of the SAP system. Prior to the Accenture deal, Infineon handled SAP support internally.

Outsourcing deals, which involve a business farming out control of duties such as applications development and tech support, or business tasks such as accounting and finance, have been seen as a bright spot for IT services providers. According to TPI, a firm that advises companies on outsourcing contracts, the total value of large outsourcing deals (those worth more than $200m) rose from roughly $46bn in 2001 to about $50bn in 2002.

TPI, however, has predicted that the outsourcing market will cool off this year. The total value of large outsourcing contracts should drop by 10 percent to 20 percent in 2003, according to the firm.

Other companies competing for IT services contracts include IBM, Hewlett-Packard and Electronic Data Systems.


For a round-up of the latest tech business coverage, see the Business News Section.

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