DTI launches new anti-fraud Web site
Kable
Published: 18 Oct 2004 16:15 BST
The Department for Trade and Industry has launched an online service to help people protect themselves from scams
A new section of the consumerdirect website, launched on 18 October 2004, will provide regularly updated information on specific rip-offs; tips on spotting a scam; advice on preventing unwanted sales calls, faxes, emails and text messages; and contacts for reporting scams or obtaining further information.
It is an extension of the Consumer Direct telephone advice line, which is being launched region-by-region across the UK.
Consumer minister Gerry Sutcliffe said: "The best way of tackling scammers is to hit them where it hurts -- their wallet. If we can help consumers become more knowledgeable about potential pitfalls and how to protect themselves, they are less likely to be duped into handing over their money."
Consumer knowledge coupled with an effective enforcement regime is at the heart of the DTI's key goal of empowering consumers.
"This is a very user-friendly website and consumers will be able to come back for regular updates. We'll be keeping track of new scams as they emerge so consumers will have the latest information at their fingertips."
The Consumer Direct website is available across the UK, but at the moment, the telephone advice line is only available in Scotland, Wales, Yorkshire and the Humber and the south-west. The telephone service will be implemented nationally over the next two years.
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