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Gator looks for new image with name change

Stefanie Olsen CNET News

Published: 30 Oct 2003 09:25 GMT

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Gator, the controversial advertising software and e-wallet company, has changed its name to better reflect its business in behavioural marketing.

The company will provide more details on Thursday of its decision to adopt a name that better reflects its other businesses. The name change to Claria, however, is already reflected on Gator’s Web site.

Shortly after its creation in 1998, the company began distributing a browser plug-in that millions of people use to automatically fill in Web forms and passwords. That business is supported through the sale of advertising, which is targeted to specific users by monitoring their behaviour as they surf the Web.

Gator later spun off the ad business, called GAIN, in order to support other third-party plug-ins and build up the number of Web surfers in its ad network. As a result, it also created a large Internet advertising research and analysis unit.

"We feel that the Claria Corporation name will allow us to better communicate the expanding breadth of offerings that we provide to consumers and advertisers," chief executive and president Jeff McFadden said in a statement.

The change distances the company from a name that has become synonymous with "spyware" -- ad-tracking software that can be installed surreptitiously.

Despite landing such Fortune 500 advertisers as American Express and Target, the company has had difficulty dispelling the negative associations attached to its software. It also has faced several lawsuits for its advertising practices.

Gator often distributes its application by bundling it with popular free software such as Kazaa and other peer-to-peer programs. When downloaded, the application serves pop-up and pop-under ads to people while they're surfing the Web. Ads can be keyed to sites so that a pitch for low mortgage rates, for example, can appear when a surfer visits a rival financial company's site.

The company in February settled litigation brought against it by the New York Post, The New York Times, Dow Jones and other media companies. The Washington Post, L.L. Bean and Extended Stay America also have sued the company, and their consolidated lawsuit will be decided by the Judicial Panel on Multidistrict Litigation in Washington, D.C.

Gator is also fighting to disassociate itself with the term "spyware". In recent weeks, it launched a legal offensive to divorce its name from the hated term, with some success. In response to a libel lawsuit, antispyware company PC Pitstop has settled with Gator and pulled Web pages critical of the company, its practices and its software.

Gator operates three units. GAIN Publishing includes the Gator software and provides support to other software companies such as video compression company DivX. GAIN Network is the division that delivers targeted pop-up advertisements to 38 million people who use GAIN Publishing software. Feedback Research provides online research and Web analytics based on data from its ad network. The company has eight offices in the United States and Europe.

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