Top five PC manufacturers fail naked PC test
Published: 16 Mar 2007 10:38 GMT
No refunds from Toshiba
Toshiba did not return our calls seeking to clarify its policy on naked PCs, and whether it would offer a refund on Windows software.
We had the following conversation with its customer call centre, which clarified that it would sell only PCs with Windows.
ZDNet: I just want a notebook without Windows. Can you supply me one without Windows?
Toshiba: I can't I'm afraid. It's always going to be pre-installed.
It's got to have Windows?
Yes.
If I'm paying for Windows, can I get a refund on that? I'm not going to use it.
Obviously the Windows, it's sold at a certain price. The price is considerate of the fact it comes with the operating system pre-installed.
But I'm not going to use it. I'm going to turn down the licensing agreement for it.
Yeah. There's no way of sending the machine with different specs, I'm afraid.
OK, but can I get a refund from you for not using Windows?
Erm, no you wouldn't be able to, I'm afraid.
Right. So even though I'm not using it I've still got to take it and I can't get any money back?
I'm afraid we only sell the machines as they are.
OK, so it's take XP or Vista basically.
That's the case, I'm afraid.
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Full Talkback thread
17 comments
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Well done! adyj -
You can or used to able to get a naked pc fro... bigfootman -
get an IBM/Lenovo with Linux from an independent s... bLanark
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You CAN by a naked (OS-less) PC cyber_rigger
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I guess you didnt look hard enough - bad report cdtech
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you need to read the article again 1000025291
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Companies selling no-OS computers cyber_rigger
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Naked PCs from Fujitsu Siemens - go to emaack.com emaack
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No Linux PCs to be found on emaack.com! JNeuhoff
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Look here cyber_rigger -
Again no Linux systems! JNeuhoff
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Production line diversions could only cheapen the... bleedseason
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Dell does Linux as well as nothing blchoat
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again with the US links 1000025291
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Microsoft is probably giving them a spiff gdoan
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try mini-itx.com 45758
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Paying double as a company policy? Arthur B.
