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Email to land in European cordless phones

Ben Charny CNet

Published: 15 Apr 2002 12:39 BST

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Email has made it to the home telephone.

Panasonic, Philips Electronics and Siemens will begin selling "landline" phones that have the ability to send and receive emails, according to announcements last week.

The initial wave of telephones will debut in Europe, where using a phone to send emails isn't such a foreign notion as it is to Americans. An estimated 30 billion emails are exchanged between mobile phone users every month in Europe.

Representatives for Panasonic, Siemens and Philips Electronics all declined to comment on when the phones would be in the United States, if at all.

These cordless phones, also called landline phones, are in about 94 percent of all US households. The billions of minutes spent talking on these phones is the main revenue source for most telephone companies. But in recent years, more people have been choosing to own just a mobile phone. The numbers are small -- currently between 3 percent and 6 percent in the United States, according to research firm The Yankee Group. But it could soon grow to about 10 percent in less than two years, other analysts believe.

The planned cordless phones look nearly identical to mobile phones, complete with a screen for displaying email. The phone's keys would be used to punch in text messages.

New services, like emailing that carriers would charge for, could help make up for the expected revenue dips for companies like SBC Communications, Verizon Communications and BellSouth, the top three landline telephone companies, analyst say.

"Many people in this industry are very, very worried," said Howard Gutowitz, founder of Eatoni Ergonomics, which makes software used to enter text into phones. Panasonic, Philips and Siemens are including Eatoni's software in their new phones.

Home phones use a network of copper wires and fibre-optic cables to deliver service. Cellular phones, which are in the hands of about 139 million Americans, transmit their calls through the air.

But the industry faces some design problems if it plans to pack more features into landline phones, which have about 128 kilobytes of memory available to power the entire phone. The least expensive mobile phones typically have about 10 times more.

The limited amount of memory has already proven to be a roadblock. Eatoni Ergonomics has its software in dozens of cell phones, which helps predict the next letter in a word that's being entered. It usually can work with 24 different languages. But on cordless phones, there was only enough memory for six languages' worth of guessed words, Gutowitz said.

Still, software makers have been able to add numerous services. The latest cordless phones from Siemens comes with a 33-minute digital answering machine, a 200-name phone directory and can display information in English, French, Spanish or Portuguese.


For a round-up of the latest on ISPs, broadband and related issues, see the Telecoms News Section.

Have your say instantly, and see what others have said. Go to the Telecoms forum .

Let the editors know what you think in the Mailroom.

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