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News Focus: BTopenworld in the dock

Wendy McAuliffe ZDNet.co.uk

Published: 08 Oct 2001 12:56 BST

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RECENT NEWS:
BTopenworld throttles P2P applications
Monday 8th October The UK ISP admitted to its users over the weekend that it is imposing traffic controls on popular peer-to-peer applications

BTopenworld accused of call centre incompetence
Friday 5th October Staff on the BTopenworld helplines are misinformed and unhelpful, according to dissatisfied BT customers

BT offers 'heavy' users free ADSL installation
Wednesday 3rd October Nearly one million BTopenworld customers offered free broadband upgrades, but it'll cost an extra £25 a month

BTopenworld attacked for terminating Anytime accounts
Friday 28th September BT cuts off customers who it has accused of leaving their connections "unattended" for long periods of time

'Watchdog' barks at BTopenworld tactics
Monday 24th September BT stands accused of shunting 34,000 heavy users of its unmetered package onto an unreliable alternative service

See the Broadband News Section for the latest on cable modems, ADSL, satellite and other high-speed access technologies.

See the ADSL News Section for the latest ADSL headlines.

Have your say instantly, and see what others have said. Click on the TalkBack button and go to the Telecoms forum.

Let the editors know what you think in the Mailroom. And read other letters.

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