Dell quizzes customers on AMD-based PC
Published: 02 Jul 2001 09:23 BST
Is longtime Intel champion Dell Computer testing the waters for home PCs based on AMD processors?
A recent survey commissioned by the leading PC maker asks customers to state a preference between a PC based on AMD chips and one that uses Intel processors.
Dell is the only major North American PC maker to use Intel processors exclusively. Others, such as Compaq Computer, Gateway, Hewlett-Packard and IBM offer both Intel and AMD chips in their desktop lines.
Dell's status as the worldwide leader in PC sales would make a move to AMD chips a significant shift for the company. Founder and chief executive Michael Dell has at times blasted AMD's Athlon processor as an unproven computing platform.
But these are desperate times in the PC business, and Dell could be looking for a way to further differentiate its systems from competitors or to offer lower prices.
IDC analyst Roger Kay said it would be advantageous for Dell to offer AMD because of pricing and performance. The Athlon is priced lower than chips like the Pentium 4 and offers similar or better performance.
The Dell survey first asks customers if they would consider AMD's Athlon and Duron processors, Intel's Celeron, Pentium III and Pentium 4 processors, and also PowerPC processors. It then asks participants to state which processors they would most and least prefer and why.
The survey concludes by asking, "Assume you are in the process of purchasing a new desktop computer for your home. Also assume that the two desktop computers you are considering have IDENTICAL product features with one exception. One desktop computer has an Intel Pentium III 1GHz processor and is priced at $1,099. The second desktop computer has an AMD Athlon 1GHz processor and is priced at $1,049. Which computer would you most prefer?"
Despite the implications of the survey, a Dell representative downplayed it, stating the document is not indicative of any change in the company's product plans.
"It's just market research and anticipating future demand," the representative said. It's "a chance to touch customers and get some feedback from them about what they're looking for... but it's not indicative of any certain move.
"We're always evaluating technology, and we'll make the right decision for the customer."
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