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Airline Internet service ready for takeoff

Sam Ames, CNET News.com CNet

Published: 13 Jun 2001 17:30 BST

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Boeing announced Wednesday a venture with three major airlines to launch a high-speed in-flight Web-surfing service, indicating that the in-flight Internet market is taxiing for takeoff.

The Boeing Internet unit, called Connexion by Boeing, will team with American Airlines, United Airlines and Delta to offer its in-flight Internet service in a total of 1,500 planes, or 500 from each carrier. First installations of the airline Internet service will begin in the second half of 2002.

The service will offer email as well as Internet and intranet access through a satellite link. The price will be similar to in-flight mobile phone or US 1-800 dial-up service and cost about $20 an hour, Connexion by Boeing president Scott Carson said in a press conference.

The four companies will jointly own the service, with Boeing as the major shareholder and having the major management responsibilities. The project will keep the Connexion by Boeing name, but all the partners will contribute funding, intellectual property and other resources.

"The airlines are concerned that customers get what they want," James Beer, a vice president at American, said at a press conference, highlighting the service's appeal to business travelers.

In-flight Internet will "enhance their ability to get their work done and view air travel as an extension of their office".

Passengers will need to bring their own Internet connection device a laptop computer, for instance -- to use the service, Carson said, and the service operates at data rates of 5mbps for incoming traffic and 1mbps for outgoing.

The speed will depend on the number of Internet users during each flight. Connexion by Boeing spokesman Terrance Scott says customers will have a minimum Internet hook-up equivalent to a 56K modem but should be able to get higher speeds.

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