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Microsoft apologises for Sidekick data-recovery wait

Ina Fried CNET News

Published: 20 Oct 2009 09:49 BST

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Microsoft on Monday apologised for the length of time it is taking to restore missing data to T-Mobile Sidekicks. The company said it expects to begin restoring data this week, but added that bringing back all data will take longer than that.

In a note on its website, Microsoft said the reason for the delay is that the company wants to make sure it does not risk messing up data as it restores information to users' phones.

"The Danger/Microsoft team is continuing to work around the clock on the data restoration proces," Microsoft said. "We apologise that this is taking so long, but we want to make sure we are doing everything possible to maintain the integrity of your data."

To find out more, see Microsoft: Sidekick data recovery takes time on CNET News.

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