Apple faces US lawsuit over iPhone 3G glitches
Published: 21 Aug 2008 12:35 BST
An Alabama woman has filed a lawsuit against Apple, claiming the iPhone 3G's network is slower than advertised.
In a 10-page complaint filed on Tuesday in the US District Court for Northern Alabama, Birmingham resident Jessica Alena Smith charged Apple with breach of express and implied warranty and unjust enrichment. Smith, who, throughout the complaint, referred to the phone she purchased as 'defective iPhone 3G', is seeking class-action status.
The lawsuit claims that Apple's iPhone 3G advertising campaign is misleading.
"Defendant intended for customers to believe its statements and representations about the defective iPhone 3Gs, and to trust that the device was 'twice as fast at half the price'," the lawsuit states.
The charges in the lawsuit mirror widespread complaints about the iPhone 3G's reception that have spread across the internet since Apple and AT&T released the successor to the original iPhone in the US on 11 July. Affected users have said the iPhone 3G will switch between 3G networks and Edge networks even when the device is sitting still and that they will lose reception in the middle of a call while in a 3G-rich environment.
"Immediately after purchase, plaintiff soon noticed that her internet connection, receipt and sending of email, text messages and other data transfers were slower than expected and advertised," the lawsuit states.
After weeks of silence regarding the complaints, Apple finally acknowledged earlier this week that reception problems existed. An Apple spokesman told the Associated Press that the iPhone OS 2.0.2 software update was designed to provide "improved communication with 3G networks".
The lawsuit asks that Apple be ordered to repair or replace all defective devices and pay unspecified damages, interest and attorney fees.
Apple representatives did not immediately respond to requests for comment.
Credit: Apple sued over iPhone 3G reception issues from CNET News
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