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BT network crash takes firms offline

Graeme Wearden ZDNet.co.uk

Published: 14 Jan 2005 17:10 GMT

Tens of thousands of businesses with a BT broadband connection were knocked offline on Friday when BT's network suffered a major crash.

The outage occurred at 12.30pm on Friday, and prevented 70,000 firms across the UK from accessing the Internet. A BT spokesman said that by 4pm around two-thirds had been reconnected, with over 20,000 customers still waiting for their connectivity to be restored.

Dial-up Internet users were also hit, but they should only have experienced a temporary connection failure.

The crash occurred in a network switching centre at Bletchley, near Milton Keynes, at one of several sites that handles Internet traffic for BT Retail.

According to BT, the firms affected were those that happened to be connected through the Bletchley facility rather than another part of BT's infrastructure at the time of the crash.

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I work for an organisation with 7 branch offices 6... Anonymous
I work in an office a few meters from the bt... Vincent Willcox
May be totally unrelated but our ADSL connection w... Anonymous

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Could it be that ISP’s are making this out to be a bigger problem than it actually is? We’re a small country with an internet penetration of less than 60%, for every Youtuber there’s someone who only uses the internet to check their emails, more people surf on their mobile handsets than a few years ago. Surely things should even themselves up.