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Virgin takes axe to broadband start-up cost

Graeme Wearden ZDNet.co.uk

Published: 29 Apr 2003 10:35 BST

Virgin.net announced on Monday that it is cutting the start-up cost of upgrading to broadband by £20.

From 1 May, the ISP will charge £59.99 for a starter pack that includes a SpeedTouch USB modem and two phone line filters, compared to the earlier price of £79.99.

Virgin.net is also continuing to waive the broadband activation fee, even though BT Wholesale's half-price offer on this £50 charge recently ended.

"At the beginning of 2003 we removed the activation fee altogether and we will now continue to offer free broadband activation for the foreseeable future," said Peter Tuomey, Virgin.net sales and marketing director, in a statement.

Once connected, customers will be charged £24.99 per month for their broadband access.

From 1 May, the wholesale price of BT's ADSL -- resold by Virgin.net and over 100 other ISPs -- will drop from £14.75 per month to £13, unless Oftel blocks the move.

According to some ISPs, this reduction is effectively being cancelled out by the ending of the £25 activation fee offer.

As a result, the monthly wholesale saving generally isn't being passed onto consumers through lower monthly charges because many operators are choosing to continue offering free or half-price activation instead.

See the Broadband News Section for the latest on cable modems, ADSL, satellite and other high-speed access technologies, including a comprehensive guide to the best deals out there.

Let the editors know what you think in the Mailroom.

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Could it be that ISP’s are making this out to be a bigger problem than it actually is? We’re a small country with an internet penetration of less than 60%, for every Youtuber there’s someone who only uses the internet to check their emails, more people surf on their mobile handsets than a few years ago. Surely things should even themselves up.