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AOL calls flat-rate switch a success

Martin Veitch ZDNet.co.uk

Published: 01 Jul 1997 10:01 BST

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"We had going on for 4,000 conversions by noon on the first day [of moving to a flat-rate plan] and we've had lots of excellent feedback in [UK managing director] Jonathan Bulkeley's mailbox; some people feel like they've died and gone to heaven," said a spokeswoman for the the UK online service, a subsidiary of America Online. "There's been the odd criticism but you can't please all the people all the time."

AOL isn't aware of any significant network access problems caused by the move to flat-rate, she added.

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