ZDNet UK


Skip to Main Content

ZDNet.co.uk - Winner of Best Business Website 2007
  1. Home
  2. News
  3. Blogs
  4. Reviews
  5. Jobs
  6. Resources
  7. Community
  8. My ZDNet

 

ZDNet UK RSS Feeds


Desktop platforms Toolkit in association with http://ad.doubleclick.net/clk;205413468;14699245;m?http://adfarm.mediaplex.com/ad/ck/2397-58840-22058-14

Microsoft software implicated in air traffic shutdown

Rupert Goodwins ZDNet.co.uk

Published: 17 Sep 2004 17:25 BST

  • Email
  • Trackback
  • Clip Link
  • Print friendly
  • Post Comment

A bug in a Microsoft system compounded by human error was ultimately responsible for a three-hour radio breakdown that left hundreds of aircraft aloft without guidance on Tuesday, according to a report in the LA Times.

Nearly all of Southern California's airports were shut down, and five incidents where aircraft broke separation guidelines were reported. In one case, a pilot had to take evasive action.

The newspaper said that a Microsoft-based replacement for an older Unix system needed to be reset every thirty days 'to prevent data overload', as a result of problems found when the system was first rolled out. However, a technician failed to perform the reset at the right time, and an internal clock within the system subsequently shut it down. A back-up system also failed.

Richard Riggs, an advisor to the technicians union, said the FAA – the American aviation regulator -- had been planning to fix the program for some time. "They should have done it before they fielded the system," he said. To prevent a reoccurrence of the problem before the software glitch is fixed, Laura Brown, an FAA spokeswoman, said the agency plans to install a system that would issue a warning well before shutdown.

Microsoft UK was not immediately able to comment.

Click here to read the original LA Times report (registration required).

  • Email
  • Trackback
  • Clip Link
  • Print friendlyPrint with Konica

Did you find this article useful?
73 out of 151 people found this useful


Company/Topic Alerts

Create a new alert from the list below:





Desktop Management Benchmarking

Test Your Desktop Management Systems

How good are your company's desktop management solutions? How do they compare with those of your peers?

Take two minutes to complete our new Desktop Management and Energy Consumption benchmark, and find out what issues your business needs to focus on.